Dedicated Web Hosting Plans
24–7 Tech Support Service

A One–Hour Support Ticket Response Guarantee

We offer a 60 min response time warranty for every ticket or e–mail that you send to the client support staff. We will speedily respond to all typical enquiries and forward the case to our administrators in case further assistance is required. If you take advantage of our Managed Servers package, we’ll perform any of the included server administration tasks at a time that has been discussed with you earlier.

An Outstanding Help Desk Service

We will be available to you 24–7–365 to reply to any enquiries that you may have connected with our Web Control Panel or any of the applications that we have installed on your behalf on the dedicated web hosting server. If you also require assistance handling server admin procedures, you can have a look at our Managed Servers package, which includes data backup hard disk drive storage space, weekly Operating System updates, server monitoring and rebooting services, as well as problem troubleshooting and software installation services

An Easy–to–Navigate Help Area

We have equipped our Web Control Panel with an exhaustive knowledge base, which includes detailed explanations of all its features and functionalities. In addition, we have made exhaustive video tutorials that will further disclose to you how to carry out a particular task or resolve a typically experienced problem. All the educational articles and the video tutorials are readily reachable from every section of the Web Control Panel via the Help and Videos buttons in the upper right corner.